GENERAL SHIPPING & DELIVERY GUIDELINES

YOUR ORDER IS SHIPPED OUT OF OUR WAREHOUSE IN RIYADH WITHIN ONE BUSINESS DAY OF RECEIVNG YOUR PAYMENT!!!

For Credit Card customers, this means your order will be shipped out within one business day of placing your order, since your payment is immediately processed and received.

For Wire Transfer customers, your order is shipped out within one business day of receipt of your full order total in our bank account. This could take several days depending on where you are wiring from.

Once your order has been shipped, an email confirmation will be sent with your order and tracking details. We work with Aramex International, a leading global provider of express delivery, and we are pleased to be able to offer you some of the best shipping rates and delivery times around.

Deliveries within Saudi Arabia take 3-5 business days (or less!) after they are dispatched from our warehouse, at which point you will be notified by email. International delivery times vary by destination.

We are unable to deliver to APO / FPO addresses or PO Boxes. We do not offer weekend or holiday period delivery. All deliveries MUST be signed for and incorrect addresses on packages are not our responsibility. Please note - Delivery dates are not guaranteed, although we shall make every reasonable effort to deliver the goods by any quoted delivery date.

By placing an order you are confirming your agreement to our terms and conditions of sale that all goods remain the property of Sada Shop until paid for in full.

DOMESTIC SHIPPING (within KSA)

For a Limited Time Only! FREE SHIPPING ON ALL KSA ORDERS!!! (upto 20 kilos)
EID AL-ADHA DELIVERY: Riyadh Orders will be delivered the NEXT BUSINESS DAY during the period between October 26th - November 3rd, 2012.

Standard Shipping is regularly only SAR 36.50 for all orders within Saudi Arabia, up to 20 kilos. Your order is shipped out of our warehouse within one business day of receiving your payment. Delivery is within 3-5 business days (or less!) from the time the order is dispatched from our warehouse in Riyadh.

For orders exceeding 20 kilos, your shipping cost will be calculated according to the total weight of your shipment at the rate of 1 Riyal for each additional kilo. Once you place items in your Shopping Cart and proceed to checkout, you will be able to review the shipping cost prior to confirming your order.

For alternative delivery options or pick-up requests, kindly contact us at customerservice@sadashop.com or at +966(1)441-1940 to arrange for special delivery.

INTERNATIONAL SHIPPING

Shipping charges are based on several factors, including total price of ordered items, the weight of the package, and the customer’s delivery destination. To determine the cost, please add selected items to your shopping bag and proceed to checkout, where you will be able to review the shipping cost prior to confirming your order.

WHERE IS YOUR WAREHOUSE?

Our warehouse is in Riyadh, KSA and all the wonderful products on our site are in stock here and ready to be shipped within one business day of receipt of your payment. We want you to start enjoying your items as soon as possible!

CUSTOMS, DUTIES & DISCLOSURE

For orders within the Kingdom of Saudi Arabia, no customs duties or charges will apply. International orders may be subject to import duties and taxes, which are levied once a shipment reaches your country. You will be responsible for paying additional charges for customs clearance; we have no control over these charges and cannot predict what they will total. Customs policies vary widely from country to country; please contact your local customs office for further information. Additionally, when ordering from sadashop.com, you are considered to be the importer and must comply with all laws and regulations of the destination country. You authorize us to designate a carrier to act as your agent with the relevant customs and tax authorities in the destination country, to clear your merchandise and advance (on your behalf) any duties and taxes owed by you.

Your privacy is important to us, and we know that you care about how information regarding your order is used and shared. We would like our international Customers and Customers shipping products internationally to be aware that cross-border shipments are subject to opening and inspection by customs authorities. Also, we may provide certain order, shipment, and product information, such as description, to our international carriers, and this information may be communicated by the carriers to customs authorities to facilitate customs clearance and comply with local laws.

If the order is a gift, the package is marked GIFT, but the cost of the item is still stated on the customs form. Customs authorities require us to state the value of the gift item directly on the package.

Risk of loss and title for merchandise shipped will pass to you upon our delivery to the carrier.

REFUSED SHIPMENTS

If you decide to refuse any shipments from sadashop.com, you are responsible for the original shipping & handling charges to you, any duties, taxes and /or customs charges that are incurred on the package (on both the original and return shipments), and the cost of returning the package to sadashop.com. This amount will be subtracted from your merchandise refund.

DO YOU SHIP TO WHERE I LIVE?

Sadashop.com services the World!

SHIPPING RESTRICTIONS

We use Aramex for delivery, and therefore are unable to deliver to APO / FPO addresses, as well as PO Boxes. We do not offer weekend delivery. PLEASE NOTE: Some countries may have restrictions on the receipt of specific items.

SHIPPING AND HANDLING QUERIES

If you have any shipping and handling questions or comments, please contact Customer Service at email: customerservice@sadashop.com; tel: +966(1) 441-1940 ; fax +966(1) 441-2652.